IPMAX · Refund Policy

1 Overview

We aim to provide consistent and sustainable proxy services. Please review this policy before purchasing. Refund handling depends on the product type, delivery status, and usage conditions.

2 Eligible Cases

A refund may be considered when a qualifying static residential proxy cannot work as expected and the issue cannot be resolved with our support team within the applicable request window.

3 Non-Refundable Cases

Refunds may be refused when service resources have been delivered and used, when the request is outside the allowed window, or when the issue results from violation of the Terms of Service or Acceptable Use Policy.

4 Support First

If you encounter a technical issue, contact ipmax.cc@gmail.com before submitting a refund request. Our team will help diagnose and resolve the problem as quickly as possible.

5 Processing

Approved refunds are returned through the original payment method when possible. Processing time depends on payment providers and banks.

6 Contact